Privacy and Cookies Policy

This Privacy and Cookies Policy is operated by House of Abraham, whose registered address is at 234 Dallow Road, Luton LU1 1TB (“Inspire FM”).

Inspire FM ("us", "we", or "our") is committed to ensuring your information is protected and used in ways that you allow us to use it. This policy explains what personal information (“data”) we collect about you, how we use it, the steps that we take to ensure that it is kept secure and your rights. We also collect information about your visits and use cookies.

By accessing our website inspirefm.org (the "Site") and all its related pages, you consent to the use of cookies and us collecting, storing, processing and using your data. You also acknowledge and agree to the Terms and Conditions stipulated in this policy. We reserve the right to change this policy at our discretion without notice. We encourage you to read the policy often. 

Inspire FM is the data controller in accordance with the data protection laws of the United Kingdom.

How Inspire FM collects and uses your data

When you use and access the Site, we may collect and store some of your data.

What do we collect?

• Your IP address
• The internet browser and device you use
• Data passed through applications you may download via the Site
• The date and time you visit, how long you stay on the Site for, and how you use our website and access its content
• Your name and email address - when you sign up to our email newsletter or contact us through our 'Contact us' page
• Details you've given on surveys or applications on the Site
• Details you've given on prize draw or competition entries on the Site

Why do we collect the data?

• Maintain, improve, and administer our website
• Inform you about news, upcoming events and campaigns that might be of interest to you
• Improve or personalize your online experience, our services, and our communications with you
• Provide analytics to better understand how visitors use our Site
• Enable advertisement delivery - including behavioural advertising
• Analyse survey responses to improve our offering
• Process your application
• Process your prize draw or competition entry

If you are the winner of a prize draw or competition, we may use your name and your county of residence in announcing the winner of the prize draw. We need to do this in order to comply with the Advertising Standards Authority's requirements under the UK Code of Non-broadcast Advertising, Sales, Promotion and Direct Marketing (also known as the CAP Code).

If you do not want us to publish your details, or limit what we publish, please let us know by contacting us using the details listed below.

Who has access to the data?

Our employees and volunteers who have a need to use the data we collect will have access to it. They are obligated to protect that data and keep it confidential.

We may also provide the data we collect about you to other companies, who may process the information on our behalf, including companies that assist us with:

• storing and securing data
• marketing and analytic activities
• fulfillment of prize draws and competitions

How long do we keep your information?

We only retain your data for as long as is necessary for the purpose for which it is provided or because we are legally required to do so. We review all data every 12 months.

How do we keep your personal information secure?

We value your privacy and know that keeping your personal information safe matters to you. We take strong measures to protect your data, and our system is hosted by reputable service providers known for security. However, please be aware that we can't guarantee absolute security when transmitting personal information online.

What rights do you have to access and control the use of your information?

• You have the right to:
• access your personal information,
• unsubscribe from marketing or withdraw any specific consents you gave us,
• request a copy of the personal information that is being processed by us,
• have errors in your personal information corrected,
• have your personal information deleted (or altered so that you are not identifiable) or restrict the ways in which we use your information – but in either case, only under specific circumstances prescribed by law, and
• lodge a complaint with your local data protection authority

We do not control the privacy and data protection policies of third-party sites which may be linked to our Site. You are advised to check the policies of external websites.

What are cookies?

Cookies are small text sent by your web browser on a website you visit. A cookie file is stored in your web browser and allows the Site or a third party to recognise you and make the Site more useful to you.

Why do we use cookies?

When you use and access our Site, we may place a number of cookie files in your web browser. We do this to ensure you get the best experience from our Site. Our cookies enable certain functions of the Site, provide analytics, and ensure that advertising you see online is relevant to you and your interests.

What kinds of cookies do we use on our site?

• Essential cookies - These cookies provide the services that you have specifically asked for on our website and are essential to enable you to move around our website and use its features, such as playing our live stream.
• Performance cookies - These cookies collect anonymous information on the pages visited. They collect information about how visitors use the website, for instance, which pages visitors go to most often, and if they get error messages from web pages. They don't collect information that identifies a visitor and are only used to improve how the website works.
• Functionality cookies - These cookies allow our website to remember the choices you make and provide enhanced, more personal features. These cookies are not essential, but they enhance your use of our website.
• Advertising cookies - These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of an advertising campaign. These cookies are usually from third parties.
• Third-party cookies - when you use our website, you may notice content provided by a company other than us. Also, if you 'share' our content with friends through social networks like Facebook and Twitter, you may be sent cookies from these social networks.

We have no access to or control over cookies used by these companies or third-party websites. We suggest you check the third-party websites for more information about their cookies and how to manage them.

Deleting cookies

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the Help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

Contact us

If you have any questions/comments about this Privacy and Cookies Policy, please email us at info@inspirefm.org. You can write to us at Inspire FM, 234 Dallow Road, Luton LU1 1TB.

Changes to this policy

We keep the Policy under regular review. We may amend and update this Policy from time to time.

Last updated: 18 September 2023